Delivering Difficult Messages


12:00 PM - 01:30 PM

Zoom, 07928
This webinar addresses one of the most difficult things a manager will have to do: delivering a difficult message. These messages can take many forms and need be delivered not only to poor performers; many times strong performers must hear a hard message so they can become their best... and allow the team to become its best.

As a business owner, you might also need to have difficult conversations with customers or clients.

This interactive session uses the analogy of three Wizard of Oz pilgrims - the Lion, the Scarecrow, and the Tin Man - to identify three main qualities that are necessary in these conversations: courage, brains, and heart. It also provides a clear structure for leading the conversations.

This is a high-participation session. Please come prepared to engage in conversation with video and audio on.

With support from LifeHikes.

Please note: Zoom links are not automatically sent with registration confirmation emails. Please check your inbox for a second email.

Class is Sold Out
WCEC: Women's Center for Entrepreneurship Corp.
  • 227 Main Street
    2nd Floor
    Chatham, NJ 07928
  • phone: 973.507.9700
  • email:

Funded in part through a Cooperative Agreement with the U.S. Small Business Administration. The SBA's funding is not an endorsement of any products, opinions, or services. All SBA funded programs are extended to the public on a nondiscriminatory basis. Reasonable accommodations for persons with disabilities and limited English proficiency will be made, if requested at least two weeks in advance by contacting Women's Center for Entrepreneurship Corp. at 973-507-9700.